When asked about us and what the secrets to our accomplishments are, we tell them it’s down to our experience, expertise and tireless attitude towards the improvement, of course – but it is all geared towards the success of our customers.
Because so much of what we do revolves around ensuring our customers are satisfied, we focus on every aspect of their experience – whether it’s online or beyond delivery and in any of their stores worldwide – and we put all our efforts into ensuring our customer service is tailored to suit each individual.
Satisfying our existing customers – and enticing new ones – is essential with a customer base as broad as ours, so you could say that keeping a finger on the pulse of industry shifts and trends is a full-time commitment, and we live that committed lifestyle.
Being intuitive and spotting opportunities before our competitors do excites us today as much as it always has. Because we are always on the lookout for exciting ways to develop our business, we make a point of encouraging new ideas and innovation.
People who do not know better probably think that working in our fast-moving, trend-driven technology sector is something of a guessing game, or it’s down to luck. In fact, nothing could be further from the truth. Of course, we pride ourselves on our ability to innovate, but we’re also in this for the long term. So how do we stay ahead of the curve? By keeping a keen eye on established and emerging markets and spotting challenges and opportunities that enable us to adapt to the ever-changing global retail environment readily.
Our expectations are high, but we have every confidence in our people driven by their passion for their work and the business. Not only are they determined to make things happen, but their goal is also to deliver great results. It’s our ambition, energy and drives for constant improvement which underpins our success.
Our team of people are at heart for everything we do. When we recruit people, we make sure that we place them in the right department for them and their personalities. Our people are friendly and sociable, but they are also professional, supportive and knowledgeable.
We like to think of our customers as an integral part of our success. Because let’s face it, ‘There is no US without U’.
Having the customer in mind, we only offer you a range of hand-picked, quality and the latest products. Our product selection is based on profitability, market niches and customer demand. This approach ensures collaborative, long term as well as profitable relationships.
Having been customers ourselves, we understand the needs and demands of the clients – hence our dedicated and helpful staff members are always on hand to provide unrivalled customer service to help achieve collaborative success.
We view ourselves as a vital part of each client’s business growth and know our success hinges on them being successful. We have worked with many of our clients for years and attribute our high client retention rate to our responsiveness to their needs and our consistent dedication to their ongoing success.
We are currently offering free shipping* on all orders over £200. We also offer and manage warehousing, shipping and returns for our customers (please enquire for further details)
Our mantra for success is single-fold customer satisfaction, if not delight. We strive to deliver further, better and quicker and listen actively to the feedback we receive from our customers to try and enhance the experience.
Our approach of constantly introducing small incremental changes in all aspects of the business means we are always improving quality, efficiency, and service.
Ghazi Hi-Tech Ltd Unit B2
Glenfield Business Park - Philips Road,
Blackburn, BB1 5PF
+44 7985 416856